Frequently Asked Questions
Everything you need to know about your home comfort solutions.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Depending on your location, standard ground shipping typically takes between 3 to 7 business days.
What is your return policy?
We offer a 30-day return policy for products in their original packaging. Please contact our customer support team to initiate a return authorization.
Do Lasko products come with a warranty?
Yes, most of our fans, heaters, and air purifiers come with a limited manufacturer's warranty. The specific duration varies by model, typically ranging from 1 to 3 years.
How do I clean my Lasko tower fan or heater?
For safety, always unplug the unit first. Use a vacuum with a brush attachment to remove dust from the intake grills. Do not use water or solvents inside the device.
Are your heaters energy efficient?
Our heaters feature programmable thermostats and timer settings designed to help you maintain comfort while managing energy consumption effectively.